You’ll need to call us. A traveller can only be covered once they’re named on your policy schedule, so we’ll update this for you and confirm any premium change.
What to expect
- Who’s covered: Only people listed on the policy schedule are insured.
- Details we’ll ask for: The new traveller’s personal details and pre-existing medical conditions, so we can assess the premium.
- Cost: Adding a traveller may increase the premium; we’ll confirm any change before updating the policy.
- Admin fee: An administration fee of £15 wil apply to any changes you make to your policy.
- Other updates: If anything else on the policy is incorrect, we can update it during the same call.
How to contact us
- Phone: 01708 339 029
- Hours:
- Mon–Fri: 08:30–20:00
- Sat: 09:00–17:30
- Sun: 10:00–17:00
Policy basis: The policy applies only to people named on the schedule; changes and health disclosures must be made via the call centre.