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Frequently Asked Questions

What is the maximum trip duration?
Emergency Assistance - Contact Number
How do I make a claim?
What is the password to get into my documents?
How do I add a new medical condition?
Will my annual Multi-trip automatically renew?

AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We may receive a profit share payment from some of our insurers if they achieve performance targets across their product portfolio. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.