Do I need to take my Policy with me when I travel?

  • Updated

You don’t need to carry printed policy wording with you, but you should make sure you can access your documents if needed.

Accessing your policy documents:

  • We automatically email your policy documents within 15 minutes of purchase.
  • Please check your junk or spam folder and search for “AllClear Tavel”.
  • If you chose postal documents, they usually arrive within 5 working days.
  • We can’t accept liability for documents that arrive late or are lost in the post.

Your document password:

  • The password for your Policy Schedule is your postcode with no spaces. Example: RM38QQ

Before you travel:

  • Make sure you know how to access your documents electronically.
  • Keep a note of any important contact numbers before you leave.

Here is some helpful information before you travel.

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