By email:
We usually email your Policy Schedule within 15 minutes of buying your policy.
What to check:
Look in your junk/spam folder and search for “AllClear Travel” if you can’t see it in your inbox.
If you chose postal documents:
They usually arrive within five working days from the date you bought your policy.
Important
We can’t accept liability for documents that arrive late or are lost in the post.
Your document password: Your Policy Schedule password is your postcode with no spaces.
Example: RM38QQ
Still can’t find it?
Complete the Policy Schedule request form and we’ll send you a copy.