By email:
- We usually email your Policy Schedule within 15 minutes of buying your policy.
What to check:
- Look in your junk/spam folder and search for “AllClear Travel” if you can’t see it in your inbox.
If you chose postal documents:
- They usually arrive within 5 working days from the date you bought your policy.
Important: We can’t accept liability for documents that arrive late or are lost in the post.
Your document password: Your Policy Schedule password is your postcode with no spaces.
Example: RM38QQ
Still can’t find it? Complete the Policy Schedule request form and we’ll send you a copy.