Who do I contact for emergency medical assistance when I am abroad?

  • Updated

We provide 24-hour emergency service 365 days a year, and you can contact us on the following numbers:

Emergency medical assistance:
0203 467 4122 or when abroad: +44 (0) 203 467 4122

Our emergency medical assistance team, Zurich Assist will help you immediately if you are ill or injured on your trip outside the UK.

Medical cover does not apply to treatment received in your home country (England, Scotland, Wales, Northern Ireland, the Scilly Isles, the Isle of Man and Channel Islands), unless you are participating in a Cruise solely within the United Kingdom.

You must contact Zurich Assist immediately, using the above contact numbers, if you go into hospital or before incurring medical expenses in excess of £500. Failure to do so may result in benefits being limited.

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