Claims

Making a claim How long does a claim take to be processed? Can I come home early if a family member dies? I am unhappy with the outcome of my claim How long do I have to make a claim? What should I do if my flight has been cancelled?

I want an update on my claim, who do I contact?

Who do I contact for emergency medical assistance when I am abroad? What is the Emergency Assistance helpline?

Will my Policy cover me for medical treatment whilst travelling in the UK? Why do I need Repatriation cover?

Am I covered for repatriation on a winter sports or adventure holiday? Do I need repatriation cover?