Claims

Can I come home early if a family member dies? How long do I have to make a claim? Making a claim What should I do if my flight has been cancelled? How long does a claim take to be processed? Can I claim on behalf of someone else who has a policy?

I want an update on my claim, who do I contact? I am unhappy with the outcome of my claim

Emergency Assistance - Contact Number Who do I contact for emergency medical assistance when I am abroad? What is the Emergency Assistance helpline?

Will my Policy cover me for medical treatment whilst travelling in the UK? Why do I need Repatriation cover?

Am I covered for repatriation on a winter sports or adventure holiday? Do I need repatriation cover?