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Claims

  • Making a claim on my Policy

    How do I make a claim? Can I come home early if a family member dies? How long do I have to make a claim? Making a claim What should I do if my flight has been cancelled? How long does a claim take to be processed?
    See all 7 articles
  • Update to my claim

    I want an update on my claim, who do I contact? I am unhappy with the outcome of my claim
  • Emergency Claims

    Emergency Assistance - Contact Number Who do I contact for emergency medical assistance when I am abroad? What is the Emergency Assistance helpline?
  • Medical Claims

    Will my Policy cover me for medical treatment whilst travelling in the UK? Why do I need Repatriation cover?
  • Curtailment

    Am I covered for repatriation on a winter sports or adventure holiday? Do I need repatriation cover?

AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We may receive a profit share payment from some of our insurers if they achieve performance targets across their product portfolio. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.